What is online therapy?

Online therapy—also called telehealth or virtual counseling—is just like in-person therapy, but it takes place securely over video. Sessions are conducted using a HIPAA-compliant platform, so your privacy is fully protected.

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Is online therapy effective?

Yes! Research shows that virtual therapy is just as effective as in-person counseling for most issues, including anxiety, depression, trauma, and relationship challenges. It’s also more flexible and accessible.

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Do you take insurance?

Yes. We accept several major insurance plans in Tennessee. Please contact us or visit our Insurance & Rates page for a current list. We’re happy to verify your benefits and explain your coverage before you start.

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What will I pay with insurance?

Your cost depends on your specific plan. You may have a copay, coinsurance, or deductible. We’ll check your benefits and let you know what to expect up front—no surprises.

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What if I don’t have insurance or prefer not to use it?

We offer affordable private pay rates for therapy, including packages and sliding scale options for eligible clients. Our Private Pay IOP and therapy sessions are also available without the limitations of insurance.

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What can I talk about in therapy?

Anything you need support with—anxiety, depression, trauma, relationships, parenting, life changes, or just feeling overwhelmed. Therapy is a safe, non-judgmental space to work through whatever you're facing.

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Do you work with teens, couples, or families?

Yes! We offer virtual counseling for individuals, couples, and teens. Each treatment plan is tailored to your unique needs and goals.

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How long are sessions and how often do I need them?

Individual sessions are typically 50 minutes. Most clients start with weekly sessions, but frequency can be adjusted based on your needs or provider recommendation.

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How do I get started?

Getting started is easy! Just click [Book a Consultation], call us at [your phone number], or email info@ccbehavioralhealth.com. We’ll guide you through the next steps and match you with the right therapist.

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💬 Frequently Asked Questions – Private Pay IOP

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What is an Intensive Outpatient Program (IOP)?
An IOP is a structured treatment program designed for individuals who need more support than traditional therapy. Our virtual IOP includes group sessions, individual therapy, and skill-building activities to help manage mental health symptoms while living at home.

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Who is the Private Pay IOP for?
Our IOP is ideal for adults and teens experiencing moderate to severe symptoms of anxiety, depression, trauma, or life transitions. It’s also appropriate as a step down from inpatient care or a step up from weekly therapy.

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How often are sessions held?
Clients typically attend 3 to 5 days per week, with each day including 3 hours of therapeutic services (group and individual). Schedules are customized to meet clinical needs and availability.

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How is this program different from insurance-based IOPs?
As a private pay program:

• There are no insurance delays, authorizations, or limits

• Your care remains fully confidential

• We offer greater scheduling flexibility and personalized treatment

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What is the cost of the program?
We offer simple, transparent private pay rates:

• $275 per day (includes group + individual therapy)

• $825 per week for 3-day participation

• Custom packages available for 4–5 day programs or step-down care

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Do you offer payment plans?
Yes. We offer flexible payment options, including weekly billing and installment plans. HSA/FSA payments are also accepted.

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How do I get started?
To schedule a free consultation or call us at [901-300-0864] to speak with a program coordinator.

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